This is how it works when you receive an order for Crowdship item(s):
Crowdship creates POs for all shipments, and sends the POs to Supplier(s).
The Supplier(s) then processes and fulfill the order by shipping it.
Once the Supplier adds a shipping tracking to an order, it is automatically communicated to your Crowdship order (and also updates the tracking to your platform, if you have a compatible one integrated and you have chosen to enable the option).
That's the whole order fulfillment process in a nutshell.
You can also find out what happens next with shipping tracking update in this article https://help.crowdship.io/en/articles/8496435-once-a-customer-buys-something-does-crowdship-send-a-confirmation-email-with-a-tracking-number-to-them-directly
If you have any questions about the details, of course always feel free to start a chat with us, or email us at email@example.com.