If your customer has requested a return, reach out to your supplier to coordinate the return shipment. Depending on the reason for the return, the supplier may provide a return shipping label. If not, you'll need to provide one, or you customer will have to ship the package back using their own shipping label.

Your customer would ship the item to the Supplier at the provided return address.
​
Once the Supplier receives and inspects the item, a refund will be issued to your original payment method.